Question 1

How do I volunteer at Market Hall?

Accepted Answer

Market Hall welcomes volunteers in a variety of roles, from front-of-house support to event-day assistance. To learn more about current volunteer opportunities, please contact Tina Capell, Front of House Manager from our contact page

Question 2

How can I support Market Hall?

Accepted Answer

As a registered charity, Market Hall depends on the ongoing support of members, donors, and sponsors. You can support us by becoming a member, adding a donation when you purchase tickets at checkout or sponsoring a performance. Visit our Support page to learn more about how to get involved.

Question 3

Can I rent Market Hall for my event?

Accepted Answer

Yes. Market Hall is suitable for a wide range of events including live theatre, music and dance presentations, film screenings, lectures, conferences, and private functions. Visit our Rentals page to view rates and submit a rental inquiry. All rentals are subject to availability and management approval.

Question 4

Are food and drinks available?

Accepted Answer

Yes. Our lobby bar serves a selection of beverages before performances and during intermission. Outside food and drink are not permitted in the theatre. Cash and card are accepted.

Question 5

How big is the theatre and what's the seating like?

Accepted Answer

Market Hall is an intimate 348-seat performing arts venue. Seating configuration varies by event — most performances offer reserved seating, while some are general admission. Specific seating details are listed on each event&#x27;s page.

Question 6

What time do doors open?

Accepted Answer

Doors typically open one hour before each performance begins . Specific door and show times are listed on every event&#x27;s page. We recommend arriving at least 20 minutes before showtime to allow for check-in and seating.

Question 7

Is the venue accessible?

Accepted Answer

Yes. Market Hall is a fully accessible, 348-seat venue with elevator access to all floors. If you require specific accommodations or accessible seating, please contact our box office in advance at (705) 749-1146 or boxoffice@markethall.org so we can ensure your visit is comfortable.

Question 8

Where can I park?

Accepted Answer

Street parking is available around Market Hall, and three parking garages are located within one block of the venue: on Simcoe Street, Charlotte Street, and King Street. We recommend arriving 20–30 minutes before showtime to allow time to park and find your seat.

Question 9

Where is Market Hall located?

Accepted Answer

Market Hall Performing Arts Centre is located at 140 Charlotte Street in downtown Peterborough, Ontario — at the corner of George and Charlotte Streets, under the iconic clock tower. The theatre is on the 2nd floor and our offices and day-time box office are located on the 3 rd floor. The backstage entrance is located at 336 George Street.

Question 10

Do you offer gift certificates?

Accepted Answer

Yes. Market Hall gift certificates are available for purchase and make a great gift for the performing arts lover in your life. Certificates can be redeemed toward tickets for any of our upcoming events. Contact the box office for purchase details.

Question 11

Can I get a refund or exchange?

Accepted Answer

All ticket sales are final unless the event is cancelled or rescheduled by Market Hall. In the event of a cancellation or rescheduling, our box office will contact ticket holders directly with refund or exchange options. For questions about a specific purchase, please contact the box office.

Question 12

What are the box office hours?

Accepted Answer

Summer hours are Tuesday through Thursday from 12:00 PM - 4:00 PM for in person assistance and Monday through Friday from 12:00 PM to 4:00 PM by phone or email. Summer hours run Monday, June 26, 2026 to Tuesday, September 8, 2026. Our box office is open Monday through Friday from 12:00 PM to 5:00 PM. The box office is also open on event days, typically one hour prior to showtime. You can reach us by phone at (705) 749-1146 or by email at boxoffice@markethall.org.

Question 13

How do I purchase tickets?

Accepted Answer

Tickets can be purchased over the phone (705) 749-1146 or in person, or directly through individual event pages on our website, Each event listing has a Buy Tickets button that will take you to secure checkout. Ticketsare issues digitally or for will-call via TIXR and will be sent to the email address you provide at purchase.

FAQ